Customers are gold.

Our customers are gold. Never failing to put a spring in our step, and shine on our days. Here's a few of the comments we've recently had the pleasure to get.......

Just bought some more socks (tuff mongrels) for work.was surprised at how cool woolen socks can be despite being in heavy work boots all day.i got a pair while on honeymoon in Tasmania and loved them, had to get more. Have 6 pairs once these one arrive. Surely thats not the end of it.love the colours too. I work night shifts so a bright colour makes me smile. if there's any new colours that come out i think i shall have to snap them up too.
Tim.

Just wanted to leave a comment. Whoever did all the writing for your website did such an excellent job, I had to comment. The opening line that went something like, "You can stop looking because you've found it," really got my attention - and I've been shopping for socks and I have seen a lot of websites! Also, the descriptive paragraphs for the socks was so well written; it sold me on your merchandise and I also appreciated the friendly tone. Please pass my compliment on to the writer.
Nicole.

Just a big thank you for the quick delivery on socks and head warmers a couple of weeks ago.The socks feel and look great. Some have gone off to a European winter with my daughter and the rest to my sister and her family in Morocco , so I should get some good feedback about their warmth,
thanks again,
Robyn.

Thankyou for saving my life this winter. OMG ive just thrown out my 3rd pair of house socks and one pair o slippers!!!!!
You are a godsend and ive been buying your socks almost weekly since a month ago!! for me. for my family and pressies for interstate!!Thankyou , they are awsome.
Junie.

I just want to say my feet salute you. At this time of the year winter my toes are covered in chilblains and take to heal but your socks have helped and now winter appears to be shorter.
Ian.

I received two pairs of pure wool socks and I would just like to thank you and say that they are really good quality wise. Thanks for doing a great job.
Mario.


Nice!

Real Wool Mongrel Socks

In recent times we've had a lot of feedback from customers regarding widely available "wool or woollen" socks. Many of these customers have been disappointed with the quality. This is solely due to the misleading labeling that many larger hosiery business's are now using, which means the consumer is not getting what they are expecting and paying for.
In Australia our labeling laws state that only products 92% Wool and over can be labeled as pure wool, only products with over 50% Wool can be labeled as wool blend or woollen, then they also must specify the other fibre content. This has not been happening. Our labeling laws are not actively policed. Customers have to rely on the ethics of the maker. Sadly, not all companies treat their customers with the respect they deserve. There is always the greed factor which will entice companies to stretch the truth on their content labeling-given the choice most customer's will choose say 80% Wool/nylon sock over a similar 50% wool sock-there is money to be made by lying.
What happens to consumer confidence when a product is misrepresented and performs badly is that in future they will turn away from all products with similar (but truthful) labels.
We have had competitors copy our product using not only recycled( low quality) wool but huge amount's of synthetics that are not listed on the label. One was labeled as 75% wool, when tested had only 3% recycled wool the rest of the sock was made up of miscellaneous synthetics. This is not a labeling error, it is a criminal act in my opinion. Designed to part customers from their money by misleading them. These unethical companies, treat their customer's with contempt, and erode consumer confidence in good quality wool products.
I like to take this opportunity to assure all our customers we use real wool. Real good wool. In our Pure Wool Mongrel Socks we source top quality 20.5 micron super wash merino wool-it is not recycled. Recycling is good, as for as wool goes, recycled for carpets, yes and for other uses that are not next to the skin, but recycled wool is a mixture of microns and cut short in the processing, making it potentially prickly on the skin. Not something we'd choose to wear. Good quality pure wool feels fantastic on the skin, it doesn't irritate, or felt when washed nd is so thermally effective that you can be warm when it's cold, and feel cool in the heat.
Our customers are assured that they are getting what they are paying for, when they buy any of ur Mongrel Socks. What is written on the label is all true.
We believe that karma with kick in for our fraudulent competitors and their stinky socks.

Hot spring pools, snuggly woollens...it must be Iceland!

Wanted to share this email from one of our favourite customers

yo dudes,

just thought I'd say g'day...just arrived in Reykjavik two days ago...been in Scotland working for last month and half at a summer school..

loving the cuffs to death! and the socks...headband...legwarmers...

photos coming...I promise!...loch ness...ben nevis! also some old ones..

anyways..hope y\all warm, catch you soon,

cheers, Briony

"There are secrets in the rain!
I watch the droplets sketcha message on my window pain
I see things falling into place
I try to drink it in but it's flooding down like all of heaven"
- Gaia Consort, 'Secrets'