Customer Questions?

We're always happy to hear from customers, and get emails with basic sock questions, to some that are hilarious. I got this one yesterday, and have included my reply.

Hi!
I recently visited Tassie and bought a pair of your lovely warm socks. I was wondering how to speed up the wash-and-dry cycle... they took about 4 days to dry completely (indoors, out of direct sunlight). Do you have any advice?
Thanks!
Kylie, Sydney. Australia.

Hello Kylie,
Hope your liking your Mongrels, although I guess it's not quite cold enough for them in Sydney-yet.
The beauty of pure wool socks is (luckily) that they don't need to be washed after every wear. In fact they can be comfortably worn for a few days with out the festy smell most socks would acquire. They are natural fibre and as such less washing is better than lots, as heavy detergents can weaken the fibre, making them not as durable as they can be.
To get them to dry as quickly as possible, it is OK to have them in sunlight, it won't readily fade the colour, unless they are left for days on the line. It is also OK to machine wash on a short cycle including the spin to remove all excess water before hanging.
We don't recommend using a clothes dryer as it is really important not to use hot heat and most domestic clothes dryers aren't that reliable in the temperatures they generate. That said if you have a decent clothes dryer that does have a good, ie not too hot, warm setting, it would probably be OK to use for 10 mins to ensure the socks are really dry after they've hung for a while.

I don't know if that's helped or not, but the thought did just occur to me that perhaps you need more than one pr of Mongrels so waiting for them to dry won't be an issue.

Kind Regards,
Helen.